FAQ
Frequently Asked Questions
Caviar
What is the shelf life of your caviar?
Our caviar has a shelf life of up to four weeks if kept refrigerated and unopened. Once opened, we recommend consuming the caviar within three days.
How is your caviar sourced?
We source our caviar from sustainable farms and fisheries around the world. Our caviar is carefully selected for its quality and taste, ensuring that only the best products are sold to our customers.
How can I store my caviar once I receive it?
Once you receive your caviar, it should be stored in the coldest part of your refrigerator (between 28-32°F). It should be kept in its original packaging until you are ready to serve it.
What is the best way to serve caviar?
Caviar should be served chilled and enjoyed with a non-metallic spoon. It is often paired with blinis, crackers, or bread, and can be served with crème fraîche, chopped eggs, or other condiments.
What are some other foods that pair well with caviar?
Other foods that pair well with caviar include smoked salmon, lobster, oysters, and champagne.
How do I eat blinis with caviar?
Blinis are a traditional accompaniment for caviar. To eat blinis with caviar, simply top the blini with a small amount of caviar and enjoy.
Why some of your caviar is Golden, such us Kaluga and Osetra Gold?
Golden caviar versions get their name from the striking golden-brown color of larger, firmer grains. This hue is a result of the sturgeon’s diet, which consists of nutrient-rich foods such as small fish and crustaceans. The caviar’s golden color is not only visually stunning, but also an indication of the sturgeon’s healthy and natural diet.
Shopping
What payment methods you accept?
How can I make an informed decision when purchasing caviar from Caspy?
To make an informed decision when purchasing caviar from Caspy Caviar, customers can read the detailed description and taste profile of each product, as well as view the 360 view to get a full understanding of the product before making a purchase.
Can I purchase from outside the US or Canada?
Currently we ship only on a territory of a United States.
What is included in the detailed description of each caviar product?
The detailed description of each caviar product includes information about the origin of the caviar, its flavor profile, texture, and any additional information that may be relevant to the product.
Shipping
How is your caviar packaged for shipping?
At Caspy Caviar, we take great care in packaging our products to ensure they arrive to you fresh and in excellent condition. Our caviar is vacuum-sealed and placed in a chilled box with ice packs to maintain the proper temperature during transit.
Will my order stay fresh during shipping?
Yes. We understand the importance of freshness and quality when it comes to your purchase. That is why we use the highest shipping standards for all orders, and our Stay Fresh shipping method which we deliver with special care to ensure that all products arrive undamaged and on
Can I ship Caspy Caviar as a gift?
Yes, Caspy Caviar makes an excellent gift for any occasion. Customers can enter a gift message during the checkout process and have the caviar shipped directly to the recipient.
Do you do same-day delivery in NYC?
Yes, Caspy Caviar offers hand delivery in NYC for a fee of $25 on a same day. The delivery window for hand delivery in NYC is typically between 9am-9pm. The Caspy Caviar representative delivering the order will also provide updates on the estimated delivery time.
How can I ensure that my caviar arrives in good condition?
To ensure that your caviar arrives in good condition, it is important to follow the recommended storage and serving instructions. Additionally, it is recommended that you schedule your delivery for a day when you will be available to receive the shipment and immediately refrigerate the caviar upon arrival.
What if my order is delayed or lost during shipping?
If your order is delayed or lost during shipping, please contact Caspy Caviar’s customer service team immediately. The team will work to resolve the issue and ensure that you receive your order as quickly as possible.
Packaging & Accessories
Do you offer any caviar-related accessories or gifts?
Yes, we offer a range of caviar-related accessories and gift options, including mother-of-pearl spoons, gift packaging, serving pearl plates, and gift baskets.
How is Caspy Caviar packaged?
Caspy Caviar is packaged in airtight containers to ensure its freshness and quality. With every order we’re shipping caviar in specialized boxes built to impress and maintain freshness of caviar, which has tint opener and pearl spoon included in every order. The containers are carefully packed in insulated boxes with ice packs to maintain the optimal temperature during shipping.
Can I add blini as a side order to my Caspy Caviar ready-to-eat package order?
Yes, customers can add blini as a side order to their Caspy Caviar ready-to-eat package order during the checkout process.
